What is the 100-day free trial?Updated 11 days ago

We offer a 100-day return policy from the date you receive your item.  To be eligible for a return, the item must be in its original condition, and you must provide a receipt or proof of purchase. A $99 return fee will be deducted from your refund.

We understand that unpackaged items will not fit back into their original packaging. The return carrier will handle repackaging during collection. Returns typically take 1–2 weeks to process, depending on local carrier availability.

To initiate a return, please contact our team at [email protected] with your order number and reason for return.  If you have any questions regarding returns, feel free to reach out to us by email or live chat.